When buying from Coloured Lenses UK you’re covered by the Distance Selling Regulations. These regulations were put in place so you can can have trust in every buying experience with companies like us. Should you not be 100% satisfied with your order, you’ll have 7 days to request a full or partial refund from us.
However, this doesn’t apply if the items you’ve purchased have been opened or unsealed.
Whether you’re requesting a full or partial, it’s up to you to look after the items and make sure they get back to us in the same state you received them in.
If you request a partial refund, you’ll be responsible for the full cost of shipping.
If you request a full refund, we’ll reimburse you for any shipping costs.